Support information:
Step 1:
Are you a new Client? Review this information regarding your new web hosting account.
Thank you for choosing TheDotComCompany.net Web Solutions
Step 2:
90% of the time, answers to questions are defined in the Frequently Asked Questions document. Most likely other Clients have encountered the same question, issue, or
concern. We publish and update this FAQ so you can quickly get the answers you need.
Step 3:
Register for the Support Ticket System (it takes less than a minute) and submit a
Support Ticket that will be responded to by the appropriate support personnel as soon
as possible. This efficient System, updates you on the Support Status via email and also
keeps record of all submitted requests for your easy review.
Step 4:
Contact technical support via online email form or AIM.
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